How To Order BearHugs4u2 Originals
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BEAR ESSENTIALS
We at BearHugs4u2 Originals pride ourselves on maintaining a very high quality of customer service.
We invite you to review the information provided in our
About BearHugs4u2 Originals and
BearHugs4u2 Policies to familiarize yourself with us.
If you require further assistance you may at any time email us or
phone toll free 1-(866)-806-9213 or direct 1-717-567-7646.
Please order with confidence on our secure web site knowing that your satisfaction is our number one priority!
PAYMENT
BearHugs4u2 at this time will accept your Credit Card Payments through PayPal's Secure Server.
Simply add items to your shopping cart on PayPal's secure server and check out with confidence!
If you wish to mail your payment we accept checks, money orders or bank checks.
Please e-mail Robin Long with your order details and a custom invoice will be sent with complete payment instructions.
CUSTOM ORDERS & PERSONALIZATIONS
The artist will work with you, one on one, each step of the way
to create a unique one of a kind Teddy Bear figurine.
If you order on the site, simply supply your phone number and the best time to call so the artist can contact you for furthur details.
If you know what you want please supply the details in your order (a space is provided for special instructions).
Be sure to Specify:
Color: The artist can change colors on any items so please specify or you will receive the color represented in the illustration.
Personalizations: Please be explicit and clear on names and spellings.
Special Instructions: Do be sure to include any special requests or information.
The more explicit you are with your requests, the closer the artist can match your finished sculpture to your desires.
OUR GUARANTEE
BearHugs4u2 guarantees your satisfaction!
Please order with confidence on our secure web site knowing that your satisfaction is our number one priority.
Our main commitment is to ensure quality and integrity so the teddy bear sculpture delivered matches or exceeds the value of the item ordered.
See also: Policies
GIFT SERVICES
We are happy to ship your gifts directly. The online order form has a gift message section where your gift message will be included at no charge.
If your sculpture is a gift and requires expedited or special shipping, we are very happy to help.
Please be sure to let us know. We can enclose a greeting with the item.
We also provide gift wrapping in gorgeous teddy bear wrapping paper, tissue and ribbons.
See also: How to Order
LAYAWAY SERVICE
Particularly helpful for holidays and customized artist creations. Just send 20% deposit with your order. Items will be delivered when full payment has been received. You will have six months to pay for your Teddy Bear Sculptures. You can break your payments down any way you want as long as the entire layaway is paid for within the 6 month period.
See also: Policies
BearHugs4u2 Originals NEWSLETTER
You'll want to check out the BearHugs4u2 Newsletter online. It includes, stories, articles and poems as well as news and upcoming events.
Or better yet, sign up to have the BearHugs4u2 Newsletter e-mailed to you. By signing up, you receive exclusive discounts and offers, notice of new items. Mailing list members will have opportunity for give-aways and other goodies throughout the year.
Your address will not be sold to any third parties.
See also: BearHugs4u2 Newsletter
BearHugs4u2 Originals COLLECTOR'S CLUB:
Great things will happen when you join BearHugs4u2 new Collectors Club. Receive discounts, advance notice of specials and automatically be entered into our monthly contest.
The best thing of all is that it is FREE!
IMPORTANT INFORMATION
All of BearHugs4u2 Originals's figurines are lovingly brought to life by hand without using molds, patterns, or pre-fabricated parts. All bears are one-of-a-kind. Even two bears made from the exact colors and or accessories will have different personalities and expressions. Please allow variations in colors and other details that differ from pictured versions shown on this web site. All sizes shown are all approximate.
All creations are individually hand crafted of polymer clay. Each color is added by using specially pigmented resin clays, with the eyes being applied or hand-painted. All of the "clothing" that they wear is also made in a similar process, with the exception of applied embellishments. These may consist of lace, satin, beads, gemstones, fur, feathers, stones, shells or small amounts of other embellishments.
THESE ARE NOT TOYS! These are fragile decorative items with attached pieces, not suitable for children to play with.
PRIVACY STATEMENT:
All information provided to BearHugs4u2 is kept strictly confidential and will not be released, shared or sold to any third party.
All information will only be used for processing your order and required record keeping.
You will not receive unsolicited sales calls from BearHugs4u2.
You will only receive News emails from BearHugs4u2 if you ask, and you can always unsubscribe if you decide you no longer want to receive the BearHugs4u2 Newsletter.
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